Handling 80 percent of your questions with email won’t work out well if you get upset when people don’t answer within ten minutes. Once you’re ASAP-free, however, you’ll be amazed at how your former self was able to get anything done in the face of constant in-person interruptions. It’s almost zen-like to let go of the frenzy, to let answers flow back to you when the other party is ready to assist. Use that calm to be even more productive.
