Here’s the key: you need everything available to everyone at all times. If Pratik in London has to wait five hours for someone in Chicago to come online in order to know what he should work on next, that’s half a workday lost. A company won’t waste time like that for long before declaring that “remote working just doesn’t work.” As we talked about earlier, this problem of materials and instructions being out of reach is almost entirely solvable by technology. (The rest is a culture of good communication.)
