This is also how Siri and Dragon Go! work—using rules for the most common and reliable phenomena and then learning the “tail” of the language in the hands of real users. When the Cyc team realized that they had reached a ceiling of performance based on hand-coded rules, they too adopted this approach. Hand-coded rules provide two essential functions. They offer adequate initial accuracy, so that a trial system can be placed into widespread usage, where it will improve automatically. Secondly, they provide a solid basis for the lower levels of the conceptual hierarchy so that the automated
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