Logesh Kumar Umapathi

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Technique 40: Baring their hot button Before jumping blindly into a bevy of bookbinders or a drove of dentists, find out what the hot issues are in their fields. Every industry has burning concerns the outside world knows little about. Ask your informant to bare the industry buzz. Then, to heat the conversation up, push those buttons.
How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships
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