Edwin Setiadi

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I think anytime the employees at a company say they need a union, it’s because management has done a lousy job of managing and working with their people. Usually, it’s directly traceable to what’s going on at the line supervisor level—something stupid that some supervisor does, or something good he or she doesn’t do. That was our problem at Clinton and at Mexico. Our managers didn’t listen. They weren’t as open with their folks as they should have been. They didn’t communicate with them, they didn’t share with them, and consequently, we got in trouble.
Sam Walton: Made In America
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