On Freecycle, givers modeled a standard that seemed attainable. When members saw a ninety-eight-year-old man building bikes for kids, they knew they could do something too. When members saw people giving away items like clothes and old electronics, they felt it would be easy for them to do the same. The small acts of giving that started on Freecycle made it easy and acceptable for other people to give small amounts. Indeed, Cialdini finds that people donate more money to charity when the phrase “even a penny will help” is added to a request. Interestingly, this phrase increases the number of
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