Now try another test on yourself, one that doesn’t require anybody’s forehead. Imagine that you and your colleague Maria go out to a fancy restaurant that’s been recommended by Maria’s friend Ken. The experience is awful. The food stinks, the service is worse. The following day Maria sends Ken an e-mail that says only, “About the restaurant, it was marvelous, just marvelous.” How do you think Ken will interpret the comment? Will he consider the e-mail sincere or sarcastic? Think about it for a moment before reading further.
