Susie (DFWSusie)

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One of the simplest ways to do that—to reduce your ratio of talking to listening—is simply to slow down. Designate one day this week to be your slow day. Then when you have a conversation, take five seconds before responding. Seriously. Every time. It will seem odd at first. And your conversation partner might wonder if you were recently bonked on the head. But pausing a few additional seconds to respond can hone your listening skills in much the same way that savoring a piece of chocolate, instead of wolfing it down, can improve your palate.
To Sell Is Human: The Surprising Truth About Moving Others
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