I poked at the ultimate questions for managers: Do I know everything I need to know? Do they trust me enough to tell me things they think I don't want to hear? There was only one way to find out. Every few days I gently inquired about where things were at, what the next steps were, if they were blocked and how I could help. Although these chats revealed little, they did clarify what was on my mind to them. It also opened a private Skype backchannel with everyone, something I hadn't done before.
