We all make judgments of ability at the most superficial levels. If the results are good, we give praise. If the results are poor, we criticize. We rarely give credence to the feeling in the back of our minds that the winner or loser doesn't quite fit the part. We know in our careers people who were shafted, taking the fall for incompetence that wasn't theirs, and also people who slide through organizations as if coated with Teflon, causing misery and frustration at every turn, yet they move into promotions unscathed.

