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David Levin

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They may be such minor errors as reading a gauge wrong or scheduling two conflicting events, but people always make mistakes. Thus, they always feel bad about themselves. In the same vein, success is a negative, an absence of failure, avoidance of a critique or an incident. Sadly, a common joke on Santa Fe was “Your reward is no punishment.”
Turn the Ship Around!: A True Story of Turning Followers into Leaders
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