I’ve organized the mechanisms into three groups: control, competence, and clarity. Although the initial focus was on redistributing control, it was necessary to work in all three areas. Find the genetic code for control and rewrite it. Act your way to new thinking. Short, early conversations make efficient work. Use “I intend to . . .” to turn passive followers into active leaders. Resist the urge to provide solutions. Eliminate top-down monitoring systems. Think out loud (both superiors and subordinates). Embrace the inspectors.
