1. Be the most positive person you know. 2. Be candid and speak truthfully. 3. Be on time. 4. Say please and thank you. 5. Under-promise and over-deliver. 6. Leave people better than you found them. 7. Be friendly and caring. 8. Be a world-class listener. 9. Become passionately interested in other people. 10. Smile a lot.
