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If you had gathered the same people who created Linux, installed them in a giant conference room for a year, and asked them to devise a new operating system, it’s doubtful that anything so revolutionary would have occurred—for reasons we’ll explore in the rest of this chapter.
The one exception to this is online brainstorming. Groups brainstorming electronically, when properly managed, not only do better than individuals, research shows; the larger the group, the better it performs.
We fail to realize that participating in an online working group is a form of solitude all its own. Instead we assume that the success of online collaborations will be replicated in the face-to-face world.
Many of our most important civic institutions, from elections to jury trials to the very idea of majority rule, depend on dissenting voices. But when the group is literally capable of changing our perceptions, and when to stand alone is to activate primitive, powerful, and unconscious feelings of rejection, then the health of these institutions seems far more vulnerable than we think.
Indeed, studies show that face-to-face interactions create trust in a way that online interactions can’t. Research also suggests that population density is correlated with innovation; despite the advantages of quiet walks in the woods, people in crowded cities benefit from the web of interactions that urban life offers.
This seems like a contradiction to the earlier point about how face-to-face collaboration is less productive for introverts than online collaboration.
Our schools should teach children the skills to work with others—cooperative learning can be effective when practiced well and in moderation—but also the time and training they need to deliberately practice on their own.
Kagan hypothesized that infants born with an especially excitable amygdala would wiggle and howl when shown unfamiliar objects—and grow up to be children who were more likely to feel vigilant when meeting new people.
For example, he believes, based on his data, that high reactivity is associated with physical traits such as blue eyes, allergies, and hay fever, and that high-reactive men are more likely than others to have a thin body and narrow face
“You changed my life,” he told Kagan. “All this time I’ve been blaming my mother, but now I think I’m a high-reactive.”
In fact, a recent fMRI study shows that when people use self-talk to reassess upsetting situations, activity in their prefrontal cortex increases in an amount correlated with a decrease of activity in their amygdala.
Sally is conscious of how well she comes across—you can’t be as appealing as she is without being aware of it. But that doesn’t mean her amygdala knows it. When she arrives at a party, Sally often wishes she could hide behind the nearest couch—until her prefrontal cortex takes over and she remembers what a good conversationalist she is. Even so, her amygdala, with its lifetime of stored associations between strangers and anxiety, sometimes prevails.
Over-arousal doesn’t produce anxiety so much as the sense that you can’t think straight—that you’ve had enough and would like to go home now. Under-arousal is something like cabin fever. Not enough is happening: you feel itchy, restless, and sluggish, like you need to get out of the house already.
Once you understand introversion and extroversion as preferences for certain levels of stimulation, you can begin consciously trying to situate yourself in environments favorable to your own personality—neither overstimulating nor understimulating, neither boring nor anxiety-making.
But after half an hour you realize that you’ve read the same sentence five times; now you’re understimulated.
They can hunt for homes based on the temperaments of their family members—with cozy window seats and other nooks and crannies for the introverts, and large, open living-dining spaces for the extroverts.
According to a recent study of military personnel conducted through the Walter Reed Army Institute of Research, introverts function better than extroverts when sleep deprived, which is a cortically de-arousing condition (because losing sleep makes us less alert, active, and energetic). Drowsy extroverts behind the wheel should be especially careful—at least until they increase their arousal levels by chugging coffee or cranking up the radio. Conversely, introverts driving in loud, overly arousing traffic noise should work to stay focused, since the noise may impair their thinking.
For me this involves taking specific steps, including treating every speech as a creative project, so that when I get ready for the big day, I experience that delving-deep sensation I enjoy so much.
These Ralph-like Congressmen can be wonderful people—exuberant, fearless, persuasive—but they’re unlikely to feel alarmed by a photograph of a tiny crack in a distant glacier.
“if we have 100 percent cognitive capacity, an introvert may have only 75 percent on task and 25 percent off task, whereas an extrovert may have 90 percent on task.”
Flow is an optimal state in which you feel totally engaged in an activity—whether long-distance swimming or songwriting, sumo wrestling or sex. In a state of flow, you’re neither bored nor anxious, and you don’t question your own adequacy. Hours pass without your noticing.
If you enjoy depth, don’t force yourself to seek breadth. If you prefer single-tasking to multi tasking, stick to your guns. Being relatively unmoved by rewards gives you the incalculable power to go your own way. It’s up to you to use that independence to good effect.
While introverted Chinese-American twelve-year-olds felt perfectly fine about themselves—presumably because they still measured themselves according to their parents’ traditional value systems—by the time they got to be seventeen and had been more exposed to America’s Extrovert Ideal, their self-regard had taken a nosedive.
Soft power is quiet persistence. The people I’m thinking of are very persistent in their day-to-day, person-to-person interactions. Eventually they build up a team.”
Conviction is conviction, the kids from Cupertino taught me, at whatever decibel level it’s expressed.
First, think back to what you loved to do when you were a child. How did you answer the question of what you wanted to be when you grew up?
Why do we accept this one-size-fits-all situation as a given when we know perfectly well that adults don’t organize themselves this way? We often marvel at how introverted, geeky kids “blossom” into secure and happy adults. We liken it to a metamorphosis. However, maybe it’s not the children who change but their environments. As adults, they get to select the careers, spouses, and social circles that suit them.
Researchers have found that intense engagement in and commitment to an activity is a proven route to happiness and well-being. Well-developed talents and interests can be a great source of confidence for your child, no matter how different he might feel from his peers.
“Whenever I’m doing something that I think is cool, like if I’m in New York City in a room full of people, interviewing Alicia Keys or something, I send a message back to that person and let him know that everything turned out OK. I feel like when I was nine, I was receiving that signal from the future, which is one of the things that gave me the strength to hang in there. I was able to create this loop between who I am now and who I was then.”
Relationships make everyone happier, introverts included, but think quality over quantity. The secret to life is to put yourself in the right lighting. For some it’s a Broadway spotlight; for others, a lamplit desk. Use your natural powers—of persistence, concentration, insight, and sensitivity—to do work you love and work that matters. Solve problems, make art, think deeply.

