Danielle T

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An apology that begins with “I’m sorry if you were somehow hurt by my actions” is a failure to take responsibility and admit fault. It’s not an admission that the behavior was wrong; it’s an implication that the person offended is overreacting.
Danielle T
and yet, a very common apology mistake!
The Ritual Effect: From Habit to Ritual, Harness the Surprising Power of Everyday Actions
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