Gaurav Rohatgi

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Where are you from? The wording allows the other person to respond in a myriad of ways. She might talk in the past tense about location (“I grew up in Berlin”), speak in present tense about her organization (“I’m from Chiba Kogyo Bank”), or approach the question from some other angle (“I live in Los Angeles, but I’m hoping to move”). This question has altered my own behavior. Because I enjoy hearing about people’s experiences at work, I often ask people: What do you do? But I’ve found that a few folks squirm at this because they don’t like their jobs or they believe that others might pass ...more
Gaurav Rohatgi
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To Sell is Human: The Surprising Truth About Persuading, Convincing, and Influencing Others
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