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To Sell is Human: The Surprising Truth About Persuading, Convincing, and Influencing Others, by Daniel H. Pink

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When the seller no longer holds an information advantage and the buyer has the means and the opportunity to talk back, the low road is a perilous path.
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To Sell is Human: The Surprising Truth About Persuading, Convincing, and Influencing Others
To Sell is Human: The Surprising Truth About Persuading, Convincing, and Influencing Others
by Daniel H. Pink
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