When adding a new project to your holding tank, it’s important to update the source of this new obligation about what they should expect. To do so, send an acknowledgment message that formally acknowledges the project that you’re committing to complete, but that also includes the following three pieces of extra information: (1) a request for any additional details you need from the source before you can start the project, (2) a count of the number of existing projects already on your lists, and (3) an estimate of when you expect to complete this new work. After sending this message, label
I have been thinking about creating a request form to create structure, set proper expectations, and more consistently communicate status with everyone asking for my assistance at work.
