In maintaining these two lists, you’re simulating the core dynamic of a pull-based workflow. The number of things on which you’re actively working is limited to a fixed, small quantity, freeing you from a sense of frenzied overload and minimizing the overhead tax discussed earlier in this chapter. The problem, of course, is that the colleagues or clients pushing projects toward you don’t know about your fancy simulated system, and might get frustrated at your visible lack of progress on their demands. To avoid a barrage of incessant prodding, you need to combine your lists with a smart intake
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