missives, reply, “Happy to help! Grab me during one of my upcoming office hours and we’ll figure out the details.” This approach can also be adapted for teams in the form of a related strategy that I call docket-clearing meetings. Like office hours, these meetings happen at the same times on the same days, each week. Unlike office hours, they’re attended by your entire team. During these sessions, your team churns through any pending tasks that require collaboration or clarification. The group moves through the tasks one at a time, figuring out for each what exactly needs to be done, who is
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