Inspired in part by this article, I’ve become convinced in recent years that pull workflows are a powerful tool to avoid overload in the knowledge work setting. If you’re in a position to change the way your company or team organizes its work, moving to a pull strategy, similar to that deployed by the technology development group at the Broad Institute, can yield spectacular returns. Not only will your organization complete projects at a faster rate, your team members will revel in their newfound liberation from the scourge of having too much to do.
