The right balance can be found in using office hours: regularly scheduled sessions for quick discussions that can be used to resolve many different issues. Set aside the same thirty to sixty minutes every afternoon, and advertise this time to your colleagues and clients. Make it clear that you’re always available during this period—your door is open, Zoom activated, Slack channels monitored, phone on—to chat about any and all relevant questions or requests. If someone sends you an ambiguous message, instead of letting it instigate yet another stretched-out volley of back-and-forth missives,
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