Ask the head of any large nonprofit, and they’ll tell you the challenge they feel in leading an organization that is too large for them to connect with each person individually. They’ll speak to volunteers at conferences and be as available as possible. But they know time is limited; so they work with a group of leaders in the organization and equip them to meet the needs of the volunteers. Even among those leaders, they will have several key individuals they connect with on a deeper level, who in turn carry their passion into the organization.
