Dheeraj Patta

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Remember that a feature is descriptive (“These clothes fit well and look nice”) and a benefit is the value someone receives from the item in question (“These clothes make you feel healthy and attractive”). We tend to default to talking about features, but since most purchases are emotional decisions, it’s much more persuasive to talk about benefits.
The $100 Startup: Reinvent the Way You Make a Living, Do What You Love, and Create a New Future
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