THE VERY LAST STEP 40.Start thinking about the next launch. What can you build on from this one? What did you learn that can help you create something even better next time? Remember, many customers will support you for life as long as you keep providing them with great value. It’s much easier to sell to an existing customer than to a new one, so work hard to overdeliver and plan ahead for the next project. (For example, when promising a thirty-nine-step checklist, throw in an extra step.)
