On Writing Well: The Classic Guide to Writing Nonfiction

by William Zinsser

I remember the first time somebody asked me, “How does that impact you?” I always thought “impact” was a noun, except in dentistry. Then I began to meet “de-impact,” usually in connection with programs to de-impact the effects of some adversity. Nouns now turn overnight into verbs. We target goals and we access facts. Train conductors announce that the train won’t platform. A sign on an airport door tells me that the door is alarmed. Companies are downsizing. It’s part of an ongoing effort to grow the business. “Ongoing” is a jargon word whose main use is to raise morale. We face our daily job with more zest if the boss tells us it’s an ongoing project; we give more willingly to institutions if they have targeted our funds for ongoing needs. Otherwise we might fall prey to disincentivization.