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by
Brené Brown
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June 26 - July 8, 2024
“People believe they deserve their shame; they do not believe they deserve their humiliation.” If John
Embarrassment is the least serious of the four emotions. It’s normally fleeting and it can eventually be funny. The hallmark of embarrassment is that when we do something embarrassing, we don’t feel alone. We know other folks have done the same thing and, like a blush, it will pass rather than define us. Getting familiar
If we can share our story with someone who responds with empathy and understanding, shame can’t survive.
Empathy is a strange and powerful thing. There is no script. There is no right way or wrong way to do it. It’s simply listening, holding space, withholding judgment, emotionally connecting, and communicating that incredibly healing message of “You’re not alone.”
Society views womanhood and motherhood as inextricably bound; therefore our value as women is often determined by where we are in relation to our roles as mothers or potential mothers. Women are constantly asked why they haven’t married or, if they’re married, why they haven’t had children.
powerful selves to be deeply seen and known, and when we honor the spiritual connection that grows from that offering with trust, respect, kindness, and affection. Love is not something we give or get; it is something that we nurture and grow, a connection that can only be cultivated between two people when it exists within each one of them—we can only love others as much as we love ourselves.
Remembering that shame is the fear of disconnection—the fear that we’re unlovable and don’t belong—makes it easy to see why so many people in midlife overfocus on their children’s lives, work sixty hours a week, or turn to affairs, addiction, and disengagement. We start to unravel. The expectations and messages that fuel shame keep us from fully realizing who we are as people.
Vulnerability is the last thing I want you to see in me, but the first thing I look for in you.
These include foreboding joy, or the paradoxical dread that clamps down on momentary joyfulness; perfectionism, or believing that doing everything perfectly means you’ll never feel shame; and numbing, the embrace of whatever deadens the pain of discomfort and pain. Each shield is followed by “Daring Greatly” strategies, all variants on “being enough” that have proved to be effective at disarming the three common forms of shielding.
When I started asking participants about the experiences that left them feeling the most vulnerable, I didn’t expect joy to be one of the answers. I expected fear and shame, but not the joyful moments of their lives.
and try like hell to push the bad images out of my head. Unfortunately, I’ve passed that way of thinking down to my daughter. She’s increasingly afraid to try new things, especially when her life is going well. She says she doesn’t want to ‘tempt fate.’”
the perpetual-disappointment folks described is this: “It’s easier to live disappointed than it is to feel disappointed. It feels more vulnerable to dip in and out of disappointment than to just set up camp there. You sacrifice joy, but you suffer less pain.”
We have the images we need to activate foreboding joy right at our neurological fingertips.
Participants described happiness as an emotion that’s connected to circumstances, and they described joy as a spiritual way of engaging with the world that’s connected to practicing gratitude. While I was initially taken aback by the relationship between joy and vulnerability, it now makes perfect sense to me, and I can see why gratitude would be the antidote to foreboding joy.
out in vulnerability from the men and women who
When we turn every opportunity to feel joy into a test drive for despair, we actually diminish our resilience. Yes, softening into joy is uncomfortable. Yes, it’s scary. Yes, it’s vulnerable. But every time we allow ourselves to lean into joy and give in to those moments, we build resilience and we cultivate hope. The joy becomes part of who we are, and when bad things happen—and they do happen—we are stronger. It
“Oh, a picture memory is a picture I take in my mind when I’m really, really happy. I close my eyes and take a picture, so when I’m feeling sad or scared or lonely, I can look at my picture memories.”
Perfectionism is not self-improvement. Perfectionism is, at its core, about trying to earn approval. Most perfectionists grew up being praised for achievement and performance (grades, manners, rule following, people pleasing, appearance, sports). Somewhere along the way, they adopted this dangerous and debilitating belief system: “I am what I accomplish and how well I accomplish it. Please. Perform. Perfect.” Healthy striving is self- focused: How can I improve? Perfectionism is other-focused: What will they think? Perfectionism is a hustle.
compassion. According to Neff, self-compassion has three elements: self-kindness, common humanity, and mindfulness.
Self-kindness: Being warm and understanding toward ourselves when we suffer, fail, or feel inadequate, rather than ignoring our pain or flagellating ourselves with self-criticism. Common humanity: Common humanity recognizes that suffering and feelings of personal inadequacy are part of the shared human experience—something we all go through rather than something that happens to “me” alone. Mindfulness: Taking a balanced approach to negative emotions so that feelings are neither suppressed nor exaggerated. We cannot ignore our pain and feel compassion for it at the same time. Mindfulness
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I remind myself, “Don’t let the perfect be the enemy of the good.” (Cribbed from Voltaire.) A twenty-minute walk that I do is better than the four-mile run that I don’t do. The imperfect book that gets published is better than the perfect book that never leaves my computer. The dinner party of take-out Chinese food is better than the elegant dinner that I never host.
Artplane Method, a system of fundamental painting and intuition principles that help enable the creative process.
The problem was thankfully never fixed, and in time the box overflowed as more and more art piled up. I think the dilemma exists because art, among all the other tidy categories, most closely resembles what it is like to be human. To be alive. It is our nature to be imperfect. To have uncategorized feelings and emotions. To make or do things that don’t sometimes necessarily make sense.
are a culture of people who’ve bought into the idea that if we stay busy enough, the truth of our lives won’t catch up with us.
the most powerful need for numbing seems to come from combinations of all three—shame, anxiety, and disconnection.
As I asked more pointed questions about the choices and behaviors Wholehearted men and women made to reduce anxiety, they explained that reducing anxiety meant paying attention to how much they could do and how much was too much, and learning how to say, “Enough.” They got very clear on what was important to them and when they could let something go.
Group A defined the challenge of anxiety as finding ways to manage and soothe the anxiety, while Group B clearly defined the problem as changing the behaviors that led to anxiety. Participants
Connection: Connection is the energy that is created between people when they feel seen, heard, and valued; when they can give and receive without judgment. Belonging: Belonging is the innate human desire to be part of something larger than us. Because this yearning is so primal, we often try to acquire it by fitting in and by seeking approval, which are not only hollow substitutes for belonging, but often barriers to it. Because true belonging only happens when we present our authentic, imperfect selves to the world, our sense of belonging can never be greater than our level of
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Are my choices comforting and nourishing my spirit, or are they temporary reprieves from vulnerability and difficult emotions ultimately diminishing my spirit? Are my choices leading to my Wholeheartedness, or do they leave me feeling empty and searching? For
An I-it relationship is basically what we create when we are in transactions with people whom we treat like objects—people who are simply there to serve us or complete a task. I-you relationships are characterized by human connection and empathy.
If we’re forced into seeing the world through the Viking-or-Victim lens as a survival mechanism, then it can feel impossible or even deadly to let go of that worldview.
You can’t use vulnerability to discharge your own discomfort, or as a tolerance barometer in a relationship (“I’ll share this and see if you stick around”), or to fast-forward a relationship—it just won’t cooperate.
First, I only share stories or experiences that I’ve worked through and feel that I can share from solid ground. I don’t share what I define as “intimate” stories, nor do I share stories that are fresh wounds. I did that once or twice early in my career and it was pretty terrible. There’s nothing like staring into an audience of a thousand people who are all giving you the floodlight look.
Sharing yourself to teach or move a process forward can be healthy and effective, but disclosing information as a way to work through your personal stuff is inappropriate and unethical. Last, I only share when I have no unmet needs that I’m trying to fill. I firmly believe that being vulnerable with a larger audience is only a good idea if the healing is tied to the sharing, not to the expectations I might have for the response I get.
“Serpentining” means trying to control a situation, backing out of it, pretending it’s not happening, or maybe even pretending that you don’t care. We use it to dodge conflict, discomfort, possible confrontation, the potential for shame or hurt, and/or criticism (self- or other-inflicted). Serpentining can lead to hiding out, pretending, avoidance, procrastination, rationalizing, blaming, and lying.
Among some folks it’s almost as if enthusiasm and engagement have become a sign of gullibility. Being too excited or invested makes you lame. A word that we’ve banned in our house along with loser and stupid.
When I asked how they moved from hurtful criticism to constructive criticism and from cynicism to contribution, they described a process that mirrored shame resilience: understanding what triggered their attack, what it means about their own sense of self-worth, talking to people they trust about it, and asking for what they need. Many of these folks had to dig deep about the cool issue. How did being perceived as cool become a driving value and what was the cost of pretending that things didn’t matter?
To be on my list, you have to be what I call a “stretch-mark friend”—our connection has been stretched and pulled so much that it’s become part of who we are, a second skin, and there are a few scars to prove it. We’re totally uncool with each other. I don’t think anyone has more than one or two people who qualify for that list. The important thing is not to discount the stretch-mark friends to gain the approval of the strangers who are being mean and nasty or are too cool. Nothing serves as a better reminder of that than the immortal words of my friend Scott Stratten, author of UnMarketing:
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I think of strategy as “the game plan,” or the detailed answer to the question “What do we want to achieve and how are we going to get there?”
Culture, on the other hand, is less about what we want to achieve and more about who we are. Out of the many complex definitions of culture, including those that weighed down my undergrad sociology textbooks, the one that resonates the most with me is the simplest. As organizational development pioneers Terrence Deal and Allan Kennedy explained it: “Culture is the way we do things around here.” I like this definition because it rings true for discussions about all cultures—from the larger culture of scarcity that I write about in the first chapter, to a specific organizational culture, to the
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I can tell a lot about the culture and values of a group, family, or organization by asking these ten questions: What behaviors are rewarded? Punished? Where and how are people actually spending their resources (time, money, attention)? What rules and expectations are followed, enforced, and ignored? Do people feel safe and supported talking about how they feel and asking for what they need? What are the sacred cows? Who is most likely to tip them? Who stands the cows back up? What stories are legend and what values do they convey? What happens when someone fails, disappoints, or makes a
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How prevalent are shame and blame and how are they showing up? What’s the collective tolerance for discomfort? Is the discomfort of learning, trying new things, and giving and receiving feedback normalized, or is there a high premium put on comfort (and how does that look)?
We can’t give people what we don’t have. Who we are matters immeasurably more than what we know or who we want to be.
The space between our practiced values (what we’re actually doing, thinking, and feeling) and our aspirational values (what we want to do, think, and feel) is the value gap, or what I call “the disengagement divide.” It’s where we lose our employees, our clients, our students, our teachers, our congregations, and even our own children.
Remember the debate about culture and strategy? I think both are important and I think we need daring strategies to develop daring cultures. As these examples of aspirational values versus practiced values demonstrate, if we want to reconnect and reengage, we have to mind the gap. Minding the gap is a daring strategy. We have to pay attention to the space between where we’re actually standing and where we want to be. More importantly, we have to practice the values that we’re holding out as important in our culture. Minding the gap requires both an embrace of our own vulnerability and
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that a leader is anyone who holds her- or himself accountable for finding potential in people and processes.
book Out of Our Minds: Learning to be Creative, Robinson writes, “However seductive the machine metaphor may be for industrial production, human organizations are not actually mechanisms and people are not components in them. People have values and feelings, perceptions, opinions, motivations, and biographies, whereas cogs and sprockets do not. An organization is not the physical facilities within which it operates; it is the networks of people in it.”
Blaming, gossiping, favoritism, name-calling, and harassment are all behavior cues that shame has permeated a culture. A more obvious sign is when shame becomes an outright management tool.
Shame can only rise so far in any system before people disengage to protect themselves. When we’re disengaged, we don’t show up, we don’t contribute, and we stop caring.
A daring greatly culture is a culture of honest, constructive, and engaged feedback.