Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time

by Howard Schultz

We created a space centered around a “commons area” with food service, espresso kitchens, and rest rooms, to encourage people to interact.

Here’s the irony: I’ve remade myself into a professional manager and a corporate leader. But in my soul, I’m still a dreamer and an entrepreneur. I have to retain that outlook even as I develop new skills.