Aaron Hatfield
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Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time, by Howard Schultz

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If you treat your employees as interchangeable cogs in a wheel, they will view you with the same affection.
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Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time
Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time
by Howard Schultz
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