I started off as a dreamer. That was the thirty-two-year-old who knocked on every investor’s door in Seattle looking for money to realize his business plan. Then I moved to entrepreneur, first founding Il Giornale and then taking over Starbucks and re-creating it as a fast-growth company. Then I had to become a professional manager, as the company grew larger and I needed to delegate more and more decisions. Today, my role is to be Starbucks’ leader, its visionary, cheerleader, and keeper of the flame.
