A powerful predictor of whether content will spread online is valence, or the degree of positive or negative emotion a person is made to feel. Both extremes are more desirable than anything in the middle. Regardless of the topic, the more an article makes someone feel good or bad, the more likely it is to make the Most E-mailed list. I want to take things that people are passionate about and connect them to my products or clients—to get people worked about them, to get them talking. No smart marketer is ever going to push a story with the stink of reasonableness, complexity, or mixed emotions.

