But that’s not what the leaders of the Chilean mine rescue did. Instead of merely relying on an exclusive group of established experts, they built a system to bring a broader and deeper pool of ideas and intelligence to the surface. When they made their first voice contact with the miners, it was thanks to a $10 innovation from a small-time entrepreneur. The eventual rescue was made possible by a series of suggestions from a 24-year-old engineer who wasn’t even part of the core team. Maximizing group intelligence is about more than enlisting individual experts—and it involves more than merely
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