Hidden Potential: The Science of Achieving Greater Things

by Adam M. Grant

When we select leaders, we don’t usually pick the person with the strongest leadership skills. We frequently choose the person who talks the most. It’s called the babble effect. Research shows that groups promote the people who command the most airtime—regardless of their aptitude and expertise. We mistake confidence for competence, certainty for credibility, and quantity for quality. We get stuck following people who dominate the discussion instead of those who elevate it.

It’s a mistake to judge people solely by the heights they’ve reached. By favoring applicants who have already excelled, selection systems underestimate and overlook candidates who are capable of greater things. When we confuse past performance with future potential, we miss out on people whose achievements have involved overcoming major obstacles. We need to consider how steep their slope was, how far they’ve climbed, and how they’ve grown along the way. The test of a diamond in the rough is not whether it shines from the start, but how it responds to heat or pressure.

The way people should be evaluated.

“Let NASA be the one to disqualify you,” she urged. “Don’t disqualify yourself.”

Don’t disqualify yourself. This should be taught from elementary school on.

Impostor syndrome says, “I don’t know what I’m doing. It’s only a matter of time until everyone finds out.” Growth mindset says, “I don’t know what I’m doing yet. It’s only a matter of time until I figure it out.”

What a difference in thought.