We normally call that a climate for voice and psychological safety. There’s evidence that just being looked at by the leader is enough to encourage people who lack status to speak up. But as I dug into Amy’s research, something caught my eye. The rescue leaders hadn’t just established a climate—they had built an unconventional system for making sure that ideas were carefully considered rather than dismissed. And it’s a system that I’ve seen unlock collective intelligence in all kinds of settings.
