They cling to a command-and-control style of leadership in which information is held closely and procedures on everything from hallway passes to curriculum to assessments are regulated in exacting detail. The minute-to-minute message to subordinates is that they may think they are professionals, but we trust them less than manual laborers. It is not that we are without the research and knowledge of how to build trust but that we lack the courage to trust our colleagues and subordinates.
