There’s a saying in tech that some people are builders and some are operators. From birth all the way through my job on Chuck’s team, I would have called myself an operator, someone who takes something already built and makes it run smoothly, refines it, improves it incrementally. But working under Calista is where I start to realize that what I really want to do is build, and more specifically that I want to build things that sound kind of nuts at first. Crazy is the high I’ll chase for the rest of my Amazon career, even as it starts to ruin me.