You’ve been through some kind of work experience—a meeting with your team, a trading session, a quarterly budget review, a customer visit. You had thought about what you wanted to achieve and to improve, and it went however it went. Now: How do you respond? Odds are strong that the experience wasn’t perfect, that parts of it were unpleasant. In those cases, excellent performers respond by adapting the way they act; average performers respond by avoiding those situations in the future.
