I am the kind of person who would rather walk than wait for a bus. The kind of person who will drive out of my way rather than sit in traffic. The kind of person who assumes that any problem is there for me to solve. I am not capable of queuing – I’d rather give up on whatever I have to queue for – and I won’t take no for an answer. What is ‘no’? Either you have asked the wrong question or you have asked the wrong person. Find a way to get the ‘yes’.