James Cham

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Cash registers, for example, don’t make it impossible for cashiers to steal money; the bills and coins are right there every time the register is opened. Registers reduce theft not by making it impossible to commit, but instead by making it easier to observe after the fact. They keep a record of sales over the course of a cashier’s shift.
The Geek Way: The Radical Mindset that Drives Extraordinary Results
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