James Cham

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The business geeks fight back against both by embracing a norm of openness, which we can define as sharing information and being receptive to arguments, reevaluations, and changes in direction. This norm is the opposite of the defensiveness, clinging to the status quo, and undiscussables chronicled by Argyris.
The Geek Way: The Radical Mindset that Drives Extraordinary Results
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