Lora Bishop

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Don’t jeopardize a relationship by failing to listen. Your job as a conversation partner is to listen when the other person is speaking. This isn’t optional—it’s a required courtesy when conversing. If, for whatever reason, you cannot remain focused on what the speaker is saying, excuse yourself.
The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Networking Skills – and Leave a Positive Impression!
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