Intel made processors, other firms made memory, others made hard drives, Microsoft made systems software, and so on. Computers were assembled by mixing and matching parts from competing manufacturers. Grove was dead-on in understanding that “not only had the basis of computing changed, the basis of competition had changed too.”2 Still, as a strategist, I wanted to know more. Why had the computer industry deconstructed itself and become horizontal? Andy Grove wrote, “Even in retrospect, I can’t put my finger on exactly where the inflection point took place in the computer industry. Was it in
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