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In a learned-helplessness model, the brain begins to interpret events in a negative way, thus reinforcing its belief that “all is bad.” For instance, when someone doesn’t get a sale, it means “I am a loser, the whole business is bad, and it isn’t going to change.” These are called by Seligman and others the three P’s. Events are processed in predictable, negative ways: first, as personalized (I am a bad salesperson); second, as pervasive (everything I do, or every aspect of the business, is bad); and third, as permanent (nothing is going to change). You can easily see why this leads to ...more
Necessary Endings: The Employees, Businesses, and Relationships That All of Us Have to Give Up in Order to Move Forward
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