Good to Great: Why Some Companies Make the Leap...And Others Don't

by Jim Collins

“The fox knows many things, but the hedgehog knows one big thing.”

George Rathmann avoided this entrepreneurial death spiral. He understood that the purpose of bureaucracy is to compensate for incompetence and lack of discipline—a problem that largely goes away if you have the right people in the first place. Most companies build their bureaucratic rules to

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