The people at the fire-command desk in the south tower lobby had no view whatsoever of the fire that raged in the north tower. They could not look directly into the gaping holes of the north tower, as tenants on the upper floor of the south tower could; they did not see people step up to the windows in the north tower and jump, some holding hands; the papers on their desks were not singed, as they were in offices on the 98th floor.