Zachary Boyd

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This is just as damaging whether the scapegoat is a junior employee or the CEO. When it’s a junior employee, it’s all too easy to believe that that person is replaceable. If the CEO is not present, it’s all too easy to assume that his or her behavior is unchangeable. Neither presumption is usually correct.
The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
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