Sudhir Tirumareddy

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One method for effective emotional listening, called "mirroring," is commonly used in marital therapy. When one partner makes a complaint, the other repeats it back in her own words, trying to capture not just the thought, but also the feelings that go with it. The partner mirroring checks with the other to be sure the restatement is on target, and if not, tries again until it is right—something that seems simple, but is surprisingly tricky in execution.29 The effect of being mirrored accurately is not just feeling understood, but having the added sense of being in emotional attunement.
Emotional Intelligence: Why It Can Matter More Than IQ
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