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Kindle Notes & Highlights
“I thought for a long time, mentally reviewing the sale in my mind, then sheepishly I replied, ‘Nothing. That customer didn’t say no to anything.’ ‘So,’ Harold asked, ‘then how did you know he was done?’ “His question hit me like a punch
‘The salesperson never decides when the sale is over; the customer does.’
‘Eric, your fear of hearing the word ‘no’ is the only thing standing between you and greatness.’
Successful people fail eagerly while failures avoid failing.
“A group of scientists at an aquarium in Canada did an experiment where they placed a large pike and some small minnows in a glass tank and separated them with a glass partition. The scientists watched this hungry pike repeatedly batter its nose against the invisible glass barrier for hours until the pike finally gave up. Then the scientists removed the glass partition, and what do you think happened?”
Edison replied, I haven’t failed ten thousand times - I’ve simply discovered ten thousand ways that will not work!”

