Later, when I thought about the UN workers in Gasinci writing their letter, when I read about what had happened at Srebrenica, I realized that there was a great dividing line between all of the speeches, protests, feelings, empathy, good wishes, and words in the world, and the one thing that mattered most: protecting people through the use of force or threat of force. In situations like this, good intentions and heartfelt wishes were not enough.
