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decisions made very quickly can be every bit as good as decisions made cautiously and deliberately.
“Thin-slicing” refers to the ability of our unconscious to find patterns in situations and behavior based on very narrow slices of experience.
that for a marriage to survive, the ratio of positive to negative emotion in a given encounter has to be at least five to one.
Four Horsemen: defensiveness, stonewalling, criticism, and contempt. Even within the Four Horsemen, in fact, there is one emotion that he considers the most important of all: contempt.
respect the fact that it is possible to know without knowing why we know and accept that — sometimes — we’re better off that way.
